Our Process

Schedule Repair

Schedule Repair

No more waiting - simply schedule your device repair at a time.

Visit Store

Visit store - Come on down to your nearest Genius store at the time scheduled by you.

Device Repair

Device repair - Our certified technicians will inspect and repair your device to be fully functional.

Collect & Pay

Collect & Pay - Collect your device and pay- it's as easy as that.

Package your device

Package Your Device

Package your device safely using bubble wrap or a newspaper. Only battery & handset.

Ship your device

Ship Your Device

Ship your device via courier service get a tracking number, we are not responsible for the loss.

Receive device

We Receive Your Device

As soon we receive your device, you get an email confirmation, and begins the diagnosis process.

fix and send back

We Fix & Send You Back

We start repair on the same day & ship it back to you as soon as possible & you receive tracking no.

Find your nearby Genius Phone Repair Store

Why Choose Genius Phone Repair?

  • Certified Technicians

    All our technicians go through rigorous training before advancing to more difficult repairs. We have three levels of technicians to insure your device is in good hands.

  • Protection Plan

    At Genius, we care about you and offer solutions to help you protect your device. We offer a full range of screen protectors, cases, and screen insurance for your devices.

  • Excellent Customer Service

    Our priority is to give EACH customer the absolute best experience when they visit Genius Phone Repair. We make sure the repair is as quick and easy as possible!

  • Lifetime Warranty *

    Since we use quality parts & certified technicians, we can offer a Lifetime Warranty against defects with each repair.

  • Express Service *

    Most of our repairs are done in 2-3 hours, but we also offer an Express Service! Our Express Repair service puts your repair at the front of the line to get you in and out fast!

  • Genuine Parts

    At Genius, we take pride in our part selection and supplier. We use A+ grade parts and make sure they are working properly before installing them on your device.

Get a $10 e-voucher to use on your first repair of $100 or more!

Here's how

  1. Join our FREE Loyalty Program by registering below.
  2. Choose your preferred Genius Phone Repair location and the staff there will take care of your repair!

That's all you need to do to earn $10 off your first repair of $100 or more!

Our Customers Speak

Walking in, I was immediately greeted and serviced.
I had a very large request and it was performed with great speed and quality. Very grateful for this experience. Definitely the best experience I have ever had at a cell repair shop.

Genius Customer

I liked their store and they provided me good customer service and helped answer all of my cell phone questions. I will make sure to come back next time when my phone or other devices break. Thanks Guys

Genius Customer


Store Hours
All Stores are open
Monday – Friday, 10 AM – 7 PM
Saturday – 10 AM – 5 PM
Sunday – 12 PM to 5 PM

(855) 349-2235